Terms + Conditions

 
 

RETURNS/EXCHANGES

Your satisfaction with your purchase and experience is of the utmost importance to me. Please don't hesitate to contact me directly with questions or concerns and I will try to find a solution to the situation any way I can. Due to limited inventory and made to order nature of apparel & merch, I typically do not accept returns or exchanges of these items. Please make sure to read product descriptions, sizing guides, & shipping policies carefully before completing your purchase.

LOST OR DAMAGED PACKAGES

In the case of a lost package, please contact your local post office for assistance. Thanks Morris is not responsible for lost or damaged packages after they have been shipped

RETURNED PACKAGES

If a package is returned to me because the buyer provided the wrong address or has not claimed a package after the delivery attempt, a refund will not be issued. The buyer must repay the shipping costs before the item can be shipped again.

DAMAGES/DEFECTS

Please get in touch within 48 hours of delivery, and I’ll be happy to help correct the problem with proof of damage. I can only process returns and exchanges on original unused, unworn, unwashed merchandise - so please check your order before laundering! We are not responsible for any damage that occurs after the product is used or laundered. 

Course/Webinar Refund Policy

If you have purchased a course/webinar and for any reason you are not satisfied with your purchase I’m happy to give you a refund within 30 days of purchasing. In order to qualify for a refund, you must submit proof that you did the work in the course, applied the recommended strategies and it did not work for you. Please submit a refund request to marie@thanksmorris.co, by the 30th day at 11:59 pm PST. After 30 days, all payments are non-refundable and you are responsible for full payment of the fees for the program.