Your satisfaction with your purchase and experience is of the utmost importance to me. Please don't hesitate to contact me directly with questions or concerns and I will try to find a solution to the situation any way I can. Due to limited inventory and made to order nature of apparel & merch, I typically do not accept returns or exchanges of these items. Please make sure to read product descriptions, sizing guides, & shipping policies carefully before completing your purchase.
In the case of a lost package, please contact your local post office for assistance. Thanks Morris is not responsible for lost or damaged packages after they have been shipped
If a package is returned to me because the buyer provided the wrong address or has not claimed a package after the delivery attempt, a refund will not be issued. The buyer must repay the shipping costs before the item can be shipped again.
Please get in touch within 48 hours of delivery, and I’ll be happy to help correct the problem with proof of damage. I can only process returns and exchanges on original unused, unworn, unwashed merchandise - so please check your order before laundering! We are not responsible for any damage that occurs after the product is used or laundered.
If you have purchased a course/webinar and for any reason you are not satisfied with your purchase I’m happy to give you a refund within 30 days of purchasing. In order to qualify for a refund, you must submit proof that you did the work in the course, applied the recommended strategies and it did not work for you. Please submit a refund request to marie@thanksmorris.co, by the 30th day at 11:59 pm PST. After 30 days, all payments are non-refundable and you are responsible for full payment of the fees for the program.